Last updated: May 15, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BestFitCoach Inc.,a corporation incorporated under the Canada Business Corporations Act (federal), registered in the Province of Quebec, with its registered headquarters at 204 Saint-Sacrement,street, Montreal, Quebec,H2Y 1W8, Canada ("BestFitCoach," "Company," "we," "us," or "our").
By creating an account, accessing, or using the BestFitCoach application, website, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
We reserve the right to modify these Terms at any time. Material changes will be communicated to you via email or in-app notification at least thirty (30) days prior to their effective date. Your continued use of the Service following such notification constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Service before the effective date.
BestFitCoach is an artificial intelligence-powered fitness coaching platform delivered as a Progressive Web Application (PWA). The Service provides:
The Service relies on third-party artificial intelligence language models and cloud infrastructure providers to deliver its core functionality. We reserve the right to change, update, or replace underlying technology providers at any time without notice, provided such changes do not materially diminish the quality of the Service.
IMPORTANT: BestFitCoach is NOT a medical device, medical service, or substitute for professional medical advice, diagnosis, or treatment. The Service provides general fitness and wellness guidance generated by artificial intelligence based on information you provide. It does not constitute medical advice under any applicable law or regulation.
You must consult with a qualified healthcare provider or physician before beginning any exercise program, making changes to your diet, or if you have any questions regarding a medical condition. You should never disregard professional medical advice or delay seeking it because of information provided by the Service.
By using the Service, you represent and warrant that:
BestFitCoach expressly disclaims any liability for injury, illness, death, or any other damages arising from your use of fitness guidance provided by the Service.
To use the Service, you must:
You must notify us immediately at support@bestfitcoach.com if you become aware of any unauthorized access to or use of your account. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.
Each individual may maintain only one (1) active account. Creating multiple accounts to circumvent usage limits, abuse promotions, or for any other purpose constitutes a violation of these Terms.
New users may be offered a free trial period of seven (7) days. During the trial, you will have access to all features of the Service. A valid payment method is required to start a trial. You will not be charged during the trial period. You may cancel at any time before the trial period ends to avoid being charged. If you do not cancel before the trial expires, your subscription will automatically convert to a paid monthly plan.
The Service is offered on a monthly subscription basis at the rate displayed at the time of purchase (currently $10.99 USD/month). All fees are quoted in United States Dollars (USD) unless otherwise specified. Applicable taxes will be added where required by law.
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge the payment method on file for each renewal period. We will attempt to notify you before any price increase takes effect, providing at least thirty (30) days advance notice.
Payments are processed through a secure third-party payment processor. We do not store your full credit card number or payment credentials on our servers. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge it in accordance with these Terms.
You may cancel your subscription at any time through your account settings (Settings > Billing > Manage Billing). Cancellation takes effect at the end of your current billing period, and you will retain access to the Service until that date. No prorated refunds are provided for partial billing periods, except where required by applicable consumer protection law. We do not provide refunds for months already billed, except where required by applicable law.
If a payment fails, we may retry the charge and/or suspend your access to the Service until payment is successfully processed. We will attempt to notify you of any payment failure via email.
The Service uses artificial intelligence ("AI") technology, including large language models provided by third-party technology partners, to generate fitness coaching responses, workout plans, nutrition estimates, and other content. By using the Service, you acknowledge and agree that:
You agree to use the Service only for its intended purpose of personal fitness coaching and tracking. You shall not:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.
All content, features, functionality, software, designs, text, graphics, logos, trademarks, and other materials comprising the Service (collectively, "Company IP") are owned by BestFitCoach Inc. or its licensors and are protected by Canadian and international copyright, trademark, patent, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial fitness purposes, subject to these Terms. This license does not include the right to copy, modify, distribute, sell, lease, or create derivative works based on the Service or any Company IP.
You retain ownership of any personal data, fitness information, and content you submit to the Service ("User Content"). By submitting User Content, you grant BestFitCoach a non-exclusive, worldwide, royalty-free license to use, process, and store such content solely for the purpose of providing and improving the Service.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
Without limiting the foregoing, BestFitCoach does not warrant that:
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the maximum extent permitted by applicable law.
To the maximum extent permitted by applicable law, BestFitCoach Inc., its directors, officers, employees, agents, affiliates, successors, and assigns shall not be liable for:
In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service exceed the greater of: (a) the total amount you paid to BestFitCoach in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100.00).
The limitations in this section apply regardless of the theory of liability, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and even if BestFitCoach has been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless BestFitCoach Inc., its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@bestfitcoach.com and attempt to resolve the dispute informally for a period of at least thirty (30) days. Most disputes can be resolved through good-faith communication.
If a dispute cannot be resolved informally, you and BestFitCoach agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered in accordance with the arbitration rules of the Canadian Arbitration Association (CAA) or, if both parties agree, another recognized arbitration body. The arbitration shall take place in Montreal, Quebec, Canada, and shall be conducted in English or French, at the claimant's election.
You and BestFitCoach agree that each party may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator shall not consolidate claims of more than one person and shall not preside over any form of representative or class proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights. Additionally, claims that qualify for small claims court may be brought in such court rather than through arbitration.
Any claim or cause of action arising out of or relating to these Terms or the Service must be commenced within one (1) year after the cause of action accrues. Claims filed after this period shall be permanently barred.
We may suspend or terminate your access to the Service immediately and without prior notice if:
Upon termination, your right to access and use the Service shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 8, 9, 10, 11, 12, and 16.
Following termination, you may request deletion of your personal data in accordance with our Privacy Policy. We will process such requests within thirty (30) days, subject to any legal retention obligations.
The BestFitCoach Ambassador Program is available to active subscribers who have maintained a paid subscription for at least thirty (30) consecutive days. BestFitCoach reserves the right to approve or deny ambassador applications at its sole discretion and may revoke ambassador status at any time for violation of these Terms or program guidelines.
Ambassadors earn a flat commission of $5.00 USD per month for each active referred subscriber. Commissions activate after the referred user completes the free trial period and has been a paying subscriber for thirty (30) consecutive days (approximately thirty-seven (37) days from initial signup) (the "Activation Period"). Commissions are recurring and continue as long as BOTH the ambassador AND the referred user maintain active subscriptions. If the ambassador cancels their subscription, all commissions are paused immediately and resume only when the ambassador resubscribes. If a referred user cancels, the commission for that referral stops permanently.
The first one hundred (100) ambassadors who enroll during 2026 receive Charter Ambassador recognition. Charter Ambassador is a status badge acknowledging early participation in the program. It does not guarantee a locked commission rate or any additional benefits beyond recognition. All ambassadors, including Charter Ambassadors, are subject to the same commission rates and program terms.
Referrals are tracked using unique referral links and browser cookies with a thirty (30) day attribution window. If a referred user signs up within thirty (30) days of clicking your referral link, the referral is attributed to your account. We are not responsible for referrals lost due to browser settings that block cookies, ad blockers, or other technical factors outside our control.
Commission payouts are available once credited to your ambassador account. Payout methods and processing times may vary. You are solely responsible for any tax obligations arising from commissions earned through the Ambassador Program. BestFitCoach may require tax documentation (such as a W-9 or equivalent) before processing payouts and may report earnings to applicable tax authorities as required by law. BestFitCoach reserves the right to withhold or reverse commissions in cases of fraud, abuse, chargebacks, or violations of these Terms.
Ambassadors shall not use misleading claims, spam, unsolicited communications, paid advertising that misrepresents BestFitCoach, or any deceptive practices to generate referrals. Self-referrals are strictly prohibited. Violation of these guidelines may result in immediate removal from the program and forfeiture of all pending and future commissions.
BestFitCoach reserves the right to modify commission rates, payout thresholds, program terms, or discontinue the Ambassador Program at any time with sixty (60) days notice to active ambassadors. Rate changes apply equally to all ambassadors, including Charter Ambassadors. If the program is discontinued, a ninety (90) day notice period applies.
Ambassadors must maintain an active BestFitCoach subscription to earn commissions. If an ambassador cancels their subscription, all commission earnings are paused immediately. Commissions resume when the ambassador resubscribes. BestFitCoach monitors ambassador subscription status and reserves the right to suspend ambassador accounts that are not actively subscribed. This requirement ensures ambassadors are genuine users of the product they promote.
BestFitCoach offers group subscription plans for organizations, businesses, churches, clubs, and teams (collectively, "Organizations"). Group plans allow a designated group administrator ("Group Admin") to purchase and manage multiple subscription seats under a single billing arrangement. Each seat provides one individual with full access to the Service.
Group plans are billed at the standard individual subscription rate ($10.99 USD/month) per seat. All seats under a group plan are billed to the payment method provided by the Group Admin. A seven (7) day free trial applies to new group subscriptions. The Group Admin is solely responsible for all charges associated with their group plan.
Each group member receives a fully private and independent account. The Group Admin can manage seats only, meaning they may invite or remove members. The Group Admin cannot access, view, or monitor any member's health data, workout plans, nutrition logs, coaching conversations, or any other personal information. All member data is strictly private and protected in accordance with our Privacy Policy and applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25).
The Group Admin may invite members by email. Invited individuals must create their own account and accept the invitation to join the group. The Group Admin may remove a member at any time, which terminates that member's access under the group plan. Removed members retain ownership of all their personal data and may subscribe individually to continue using the Service.
Group plans are available for two (2) to twenty-five (25) seats through self-serve signup. Organizations requiring more than twenty-five seats should contact us at support@bestfitcoach.com to arrange a custom plan.
Group Admins are automatically enrolled in the BestFitCoach Ambassador Program (Section 14) upon group creation. The Group Admin earns $5.00 USD per active seat per month, subject to the standard thirty-seven (37) day activation period (seven-day trial plus thirty days paid). The Group Admin's own seat does not generate commission. If an external ambassador referred the Organization to BestFitCoach, the external ambassador earns the per-seat commission for the first payout cycle after activation, and the Group Admin earns per-seat commission for all subsequent payout cycles.
The Group Admin may cancel the group plan at any time through their billing portal. Upon cancellation, all members lose access at the end of the current billing period. Individual members may subscribe on their own to continue using the Service. All member data is retained for thirty (30) days following cancellation, after which it may be deleted in accordance with our Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles. Subject to the arbitration provisions in Section 12, the courts of the judicial district of Montreal, Quebec shall have exclusive jurisdiction over any legal proceedings arising out of or relating to these Terms.
BestFitCoach shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, wars, terrorism, labor disputes, power failures, internet or telecommunications failures, disruptions to third-party AI or cloud infrastructure providers, cyberattacks, or other force majeure events.
These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and BestFitCoach regarding the Service and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
The failure of BestFitCoach to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of BestFitCoach.
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. BestFitCoach may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail. In accordance with Quebec language legislation, a French version of these Terms may be made available upon request.
For any questions, concerns, or notices regarding these Terms, please contact us at:
BestFitCoach Inc.
[204 Saint-Sacrement,street,H2Y 1W8]
Montreal, Quebec, Canada
Email: support@bestfitcoach.com
Legal inquiries: legal@bestfitcoach.com
© 2026 BestFitCoach Inc. All rights reserved.